Get help with WolfPaw Antifraud
Support is available by email. When contacting us, please include your platform, the extension version, and any relevant log entries or error messages.
Email antifraud@wpcomp.com for all Miva module support, installation assistance, and configuration help. Please include your Miva version and the module version shown on the admin configuration page.
Support for the WooCommerce extension is provided through the WooCommerce.com support system. Log in to your WooCommerce.com account and visit Contact Support. Please include your WordPress version, WooCommerce version, and any relevant entries from WooCommerce > Status > Logs.
Email antifraud@wpcomp.com for Magento extension support. Please include your Magento version, PHP version, the module version shown on the admin configuration page, and any relevant log entries from var/log/wolfpaw_antifraud_*.log.
Email antifraud@wpcomp.com for PrestaShop module support. Please include your PrestaShop version and the module version.
User guides, quick start guides, and configuration documentation are included with each extension and are also available from the respective marketplace product pages.
For questions about your MaxMind account, billing, query credits, or the minFraud service itself, contact MaxMind directly at support.maxmind.com.